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Introduction

BigBroBudget helps international students and workers settle in the UK by providing SIM and bank account setup, housing support, meal planning advice, and more.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights. We prioritize your privacy and keep things easy to understand. This Privacy Policy complies with UK GDPR and applicable data protection laws.

By using our services or website, you agree to the practices described here. If you have questions, reach out any time.

What Information We Collect

Your name, email address, and WhatsApp number. If you agree, we may ask for your passport or ID details.

We collect your travel date, the UK city, and your university or workplace details, as well as your delivery address for your starter pack.

This info helps BigBroBudget set up your SIM, bank account, transportation, and provide other core support services.

How We Collect It

You share your details using Typeform or forms on our website during sign-up or onboarding after purchase.

We may collect information when you reach out to our helpdesk or during other service touchpoints.

All data is collected with your knowledge and consent.

Why We Collect It

To arrange SIM card or eSIM delivery, help with bank setup, send starter packs, support with housing, and guide you on your NI number.

Your data lets us fulfill BigBro Starter Pack services seamlessly and connect you to trusted partners ONLY with your permission.

We never sell your data. Your privacy is central to our service.

Third-Party Sharing

We securely share your data with SIM card and banking partners only when you give us permission. We never sell your data to third parties.

Your information stays confidential and is only used to deliver the services you have requested.

Cookies

We use basic cookies to help us understand site usage. You can decide whether to accept analytics cookies via an optional consent bar. A cookie consent banner will allow users to accept or decline non-essential cookies.

Data Retention

We only keep your information as long as necessary to deliver our services.

Once no longer required, your data is securely deleted.

Your Rights

You have the right to ask for deletion, access, or updates to your information at any time. Users can email us at shantanu@bigbrobudget.com to request data access or deletion.

Just email us or use our website to make a request—we’re here to help.

Security Measures

We use SSL encryption and secure storage systems to protect your information.

We regularly review our safeguards to keep your data safe.

Contact Us

Email: shantanu@bigbrobudget.com

Website: www.bigbrobudget.com

Last Updated: July 26, 2025